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The customer service intervention : bottom-line tactics for front-line managers /

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Martin, Carolyn A., Ph. D.
Otros Autores:	Tulgan, Bruce
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Amherst, Mass. : HRD Press, ©2003.
Temas:	Customer services. Service à la clientèle. BUSINESS & ECONOMICS > Customer Relations. Customer services
Acceso en línea:	Texto completo

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