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Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results /
Phenomenal customer service can't be put into words. Or can it? Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant--but knowing the right words to use can make all the difference. Powerful Phrases for Effective Customer Service shares ove...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
AMACOM,
[2012]
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |