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The Service Desk Handbook - A Guide to Service Desk Implementation, Management and Support /

The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary a...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Nair, Sanjay (Author)
Corporate Author: Safari, an O'Reilly Media Company
Format: Electronic eBook
Language:Inglés
Published: IT Governance Publishing, 2020.
Edition:1st edition.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)

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