The Service Desk Handbook - A Guide to Service Desk Implementation, Management and Support /
The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary a...
Cote: | Libro Electrónico |
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Auteur principal: | |
Collectivité auteur: | |
Format: | Électronique eBook |
Langue: | Inglés |
Publié: |
IT Governance Publishing,
2020.
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Édition: | 1st edition. |
Sujets: | |
Accès en ligne: | Texto completo (Requiere registro previo con correo institucional) |