Smart services : competitive information strategies, solutions, and success stories for service businesses /
Focusing specifically on the competitive information needs of service-oriented firms, this book illuminates the many forms of competition in service businesses, identifies the most effective information resources for competitive intelligence, and provides a practical framework for identifying and st...
Cote: | Libro Electrónico |
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Auteur principal: | |
Format: | Électronique eBook |
Langue: | Inglés |
Publié: |
Medford, N.J. :
Information Today, Inc.,
©2002.
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Sujets: | |
Accès en ligne: | Texto completo |