Smart services : competitive information strategies, solutions, and success stories for service businesses /
Focusing specifically on the competitive information needs of service-oriented firms, this book illuminates the many forms of competition in service businesses, identifies the most effective information resources for competitive intelligence, and provides a practical framework for identifying and st...
Clasificación: | Libro Electrónico |
---|---|
Autor principal: | Sawyer, Deborah C., 1953- |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Medford, N.J. :
Information Today, Inc.,
©2002.
|
Temas: | |
Acceso en línea: | Texto completo |
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