Managing operations : your guide to getting it right /
The best operations management ensures that a business's infrastructure and processes balance efficiency with effectiveness, using the right resources to maximum effect. Using the series' trademark mix of checklists and thinker profiles, CMI experts guide the reader through the fundamental...
Clasificación: | Libro Electrónico |
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Autor Corporativo: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
London :
Profile Books,
2015.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Copyright Page; About the checklist series; About this book; Contents; Introduction; Change and projects; Mapping an effective change programme; Implementing an effective change programme; Rosabeth Moss Kanter: Pioneer of empowerment and change management; Managing projects; Participating in projects; Henry Laurence Gantt: The Gantt chart; Feasibility studies; Developing a business case for a new product or service; Richard Tanner Pascale: Change, agility and complexity; Conducting a risk assessment for projects; Managing quality; Total quality: mapping a TQM strategy
- Total quality: getting TQM to workW Edwards Deming: Total quality management; Implementing business process re-engineering; A programme for benchmarking; Genichi Taguchi: Quality engineering; Pursuing business excellence; Preparing for ISO 9001 registration; Joseph M Juran: Quality management; Six Sigma; The supply chain; Supply chain management; Effective purchasing; Inventory management; Deciding whether to outsource; Implementing a service level agreement; Implementing; Monitoring and control; Risk management; Strategic risk management; Spotting fraud; Internal audit
- Kurt Lewin: Change management and group dynamicsBusiness continuity planning for major disruptions; Acknowledgements; Index