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Managing operations : your guide to getting it right /

The best operations management ensures that a business's infrastructure and processes balance efficiency with effectiveness, using the right resources to maximum effect. Using the series' trademark mix of checklists and thinker profiles, CMI experts guide the reader through the fundamental...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: Chartered Management Institute (Great Britain)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : Profile Books, 2015.
Temas:
Acceso en línea:Texto completo

MARC

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520 |a The best operations management ensures that a business's infrastructure and processes balance efficiency with effectiveness, using the right resources to maximum effect. Using the series' trademark mix of checklists and thinker profiles, CMI experts guide the reader through the fundamentals of some key operational issues: quality control and management; change and project management; the supply chain and monitoring and control. Topics covered include: getting TQM to work, benchmarking, project risk assessment, outsourcing, inventory and purchasing, strategic risk management. 
505 0 |a Copyright Page; About the checklist series; About this book; Contents; Introduction; Change and projects; Mapping an effective change programme; Implementing an effective change programme; Rosabeth Moss Kanter: Pioneer of empowerment and change management; Managing projects; Participating in projects; Henry Laurence Gantt: The Gantt chart; Feasibility studies; Developing a business case for a new product or service; Richard Tanner Pascale: Change, agility and complexity; Conducting a risk assessment for projects; Managing quality; Total quality: mapping a TQM strategy 
505 8 |a Total quality: getting TQM to workW Edwards Deming: Total quality management; Implementing business process re-engineering; A programme for benchmarking; Genichi Taguchi: Quality engineering; Pursuing business excellence; Preparing for ISO 9001 registration; Joseph M Juran: Quality management; Six Sigma; The supply chain; Supply chain management; Effective purchasing; Inventory management; Deciding whether to outsource; Implementing a service level agreement; Implementing; Monitoring and control; Risk management; Strategic risk management; Spotting fraud; Internal audit 
505 8 |a Kurt Lewin: Change management and group dynamicsBusiness continuity planning for major disruptions; Acknowledgements; Index 
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