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Disciplined agency : Neoliberal precarity, generational dispossession and call centre labour in Portugal /

Since the mid-2000s, the harsh reality of call centre employment for a generation of young workers in Portugal has been impossible to ignore. With its endless rows of small cubicles, where human agents endure repetitive telephone conversations with abusive clients under invasive modes of technologic...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Matos, Patrícia Alves de (Auteur)
Format: Électronique eBook
Langue:Inglés
Publié: Baltimore, Maryland : Project Muse, 2020
Collection:New ethnographies.
Book collections on Project MUSE.
Sujets:
Accès en ligne:Texto completo

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