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Disciplined agency : Neoliberal precarity, generational dispossession and call centre labour in Portugal /

Since the mid-2000s, the harsh reality of call centre employment for a generation of young workers in Portugal has been impossible to ignore. With its endless rows of small cubicles, where human agents endure repetitive telephone conversations with abusive clients under invasive modes of technologic...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Matos, Patrícia Alves de (Author)
Format: Electronic eBook
Language:Inglés
Published: Baltimore, Maryland : Project Muse, 2020
Series:New ethnographies.
Book collections on Project MUSE.
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