Wicked, Incomplete, and Uncertain : User Support in the Wild and the Role of Technical Communication /

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"How to document technologies that may hybridize into forms that not even their designers would have anticipated, and offers insight into the evolving role of a technical writer in an age of increasing user reliance on YouTube tutorials, message boards, and other resources for guidance"--P...

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Bibliographic Details
Main Author: Swarts, Jason, 1972- (Author)
Format: Electronic eBook
Language:Inglés
Published: Logan : Utah State University Press, [2018]
Series:Book collections on Project MUSE.
Subjects:
Technology > Documentation.
Technical writing.
Communication of technical information.
REFERENCE > Writing Skills.
LANGUAGE ARTS & DISCIPLINES > Rhetoric.
LANGUAGE ARTS & DISCIPLINES > Composition & Creative Writing.
technical writing.
Information technique.
Technologie > Documentation.
Redaction technique.
Documents d'information.
Informational works.
Electronic books.
Online Access:Texto completo
Description
Summary:"How to document technologies that may hybridize into forms that not even their designers would have anticipated, and offers insight into the evolving role of a technical writer in an age of increasing user reliance on YouTube tutorials, message boards, and other resources for guidance"--Provided by publisher
Physical Description:1 online resource (169 pages).
ISBN:9781607327622

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