Borders in Service : Enactments of Nationhood in Transnational Call Centres /

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In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres.

Bibliographic Details
Main Authors: Poster, Winifred (Author, Editor), Mirchandani, Kiran, 1968- (Author, Editor)
Format: Electronic eBook
Language:Inglés
Published: London : University of Toronto Press, [2016]
Series:Book collections on Project MUSE.
Subjects:
Transnationalism.
Service industries workers.
National characteristics.
Intercultural communication.
SOCIAL SCIENCE / Sociology / General
BUSINESS & ECONOMICS > Sales & Selling > General.
BUSINESS & ECONOMICS > Marketing > General.
BUSINESS & ECONOMICS > Commerce.
Transnationalisme.
Caracteristiques nationales.
Services (Industrie) > Personnel.
Centres d'appels (Affaires) > Personnel.
Centres d'appels (Affaires) > Aspect social.
Call centers > Employees.
Call centers > Social aspects.
Electronic books.
Online Access:Texto completo
Description
Summary:In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres.
Physical Description:1 online resource (288 pages).
ISBN:9781487511852

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