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Customer service in academic libraries : tales from the front lines /
The term 'customer service' is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an all-encompassing...
| Call Number: | Libro Electrónico |
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| Other Authors: | |
| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
Waltham, MA :
Chandos Publishing,
[2016]
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| Series: | Chandos information professional series.
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| Subjects: | |
| Online Access: | Texto completo |