Dealing with difficult people /

Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their-and your own-emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're diffi...

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Détails bibliographiques
Cote:Libro Electrónico
Collectivité auteur: Harvard Business Review Press (Auteur)
Autres auteurs: Lenz, Mike (Narrateur), McCormick, Eleanor (Narrateur)
Format: Électronique Audio
Langue:Inglés
Publié: [Place of publication not identified] : Ascent Audio, 2022.
Édition:[First edition].
Collection:HBR emotional intelligence series.
Sujets:
Conflict management.
Emotional intelligence.
Problem solving.
Work > Psychological aspects.
Problem employees.
Gestion des conflits.
Intelligence émotionnelle.
Résolution de problème.
Travail > Aspect psychologique.
Employés à problèmes.
Conflict management
Emotional intelligence
Problem employees
Problem solving
Work > Psychological aspects
Downloadable audio books.
Audiobooks
Audiobooks.
Livres audio.
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)

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