SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management /

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This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.

Bibliographic Details
Main Author: Clifford, David
Corporate Author: Safari, an O'Reilly Media Company
Format: Electronic Audio
Language:Inglés
Published: IT Governance Publishing, 2018.
Edition:1st edition.
Subjects:
Audiobooks.
Livres audio.
Online Access:Texto completo (Requiere registro previo con correo institucional)
Description
Summary:This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.
Item Description:Downloadable audio file.
Not recommended for use on the libraries' public computers.
Physical Description:1 online resource (sound files.)

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