Ten Steps to ITSM Success - A Practitioner's Guide to Enterprise IT Transformation /

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There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.

Bibliographic Details
Main Author: Rogers, Timothy
Corporate Author: Safari, an O'Reilly Media Company
Other Authors: Esposito, Angelo
Format: Electronic Audio
Language:Inglés
Published: IT Governance Publishing, 2018.
Edition:1st edition.
Subjects:
Audiobooks.
Livres audio.
Online Access:Texto completo (Requiere registro previo con correo institucional)
Description
Summary:There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.
Item Description:Downloadable audio file.
Not recommended for use on the libraries' public computers.
Physical Description:1 online resource (sound files.)

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