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The CRM Handbook : a Business Guide to Customer Relationship Management /
Praise for The CRM Handbook "Want to avoid being one of the estimated 70 percent of companies who have tried implementing standalone CRM systems and failed? Confused by what your IT suppliers are telling you about 'CRM'? Then you need to read this book! Jill provides acomprehensive, p...
| Call Number: | Libro Electrónico |
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| Main Author: | |
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
Addison-Wesley Professional,
2001.
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| Edition: | 1st edition. |
| Series: | Information Technology Ser.
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| Subjects: | |
| Online Access: | Texto completo (Requiere registro previo con correo institucional) |