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Leadership in Action : Dividends and Interest - For Lack of Leadership, Airlines are Flying Blind /
The leaders who make up the current group of airline CEOs have their work cut out. They inherited bloated businesses offering a commodity product in a service industry, yet they seem to have completely lost touch with customer service.
| Call Number: | Libro Electrónico |
|---|---|
| Main Author: | |
| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
[Place of publication not identified]
Center for Creative Leadership,
2004.
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| Subjects: | |
| Online Access: | Texto completo (Requiere registro previo con correo institucional) |