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Leadership in Action : Dividends and Interest - For Lack of Leadership, Airlines are Flying Blind /
The leaders who make up the current group of airline CEOs have their work cut out. They inherited bloated businesses offering a commodity product in a service industry, yet they seem to have completely lost touch with customer service.
| Cote: | Libro Electrónico |
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| Auteur principal: | |
| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
[Place of publication not identified]
Center for Creative Leadership,
2004.
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| Accès en ligne: | Texto completo (Requiere registro previo con correo institucional) |