Leadership in Action : Dividends and Interest - For Lack of Leadership, Airlines are Flying Blind /
The leaders who make up the current group of airline CEOs have their work cut out. They inherited bloated businesses offering a commodity product in a service industry, yet they seem to have completely lost touch with customer service.
Call Number: | Libro Electrónico |
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Main Author: | |
Format: | Electronic eBook |
Language: | Inglés |
Published: |
[Place of publication not identified]
Center for Creative Leadership,
2004.
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Subjects: | |
Online Access: | Texto completo (Requiere registro previo con correo institucional) |
Summary: | The leaders who make up the current group of airline CEOs have their work cut out. They inherited bloated businesses offering a commodity product in a service industry, yet they seem to have completely lost touch with customer service. |
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Item Description: | Title from content provider. |
Physical Description: | 1 online resource |
ISBN: | 9781604913576 1604913576 |