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Pizza Station /

Using Lean Six Sigma techniques, this new case study challenges readers to analyze why a local pizza restaurant is experiencing a rapid increase in customer complaints, ranging from late delivery to poor crusts. Crystallizing realistic analytical challenges faced by companies in many industries and...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Drake, Matthew J.
Format: Electronic eBook
Language:Indeterminado
Published: [Place of publication not identified] Pearson FT Press, 2014.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)