Why Tech Companies Don't See Their Biggest Problems Coming /
Technology companies, such as Facebook, often fail to make crisis management a central feature of their operations, thanks to five blind spots to which they're especially susceptible. Recognizing these shortcomings is the first imperative; the next is developing a well-designed crisis-managemen...
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Collectivité auteur: | |
Format: | Électronique eBook |
Langue: | Inglés |
Publié: |
MIT Sloan Management Review,
2018.
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Édition: | 1st edition. |
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Accès en ligne: | Texto completo (Requiere registro previo con correo institucional) |
Résumé: | Technology companies, such as Facebook, often fail to make crisis management a central feature of their operations, thanks to five blind spots to which they're especially susceptible. Recognizing these shortcomings is the first imperative; the next is developing a well-designed crisis-management program that includes several key features. All tech companies should take heed, because failing to reflect - and then act - can worsen the consequences of crises that come down the pike. |
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Description matérielle: | 1 online resource (10 pages) |