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Why Tech Companies Don't See Their Biggest Problems Coming /

Technology companies, such as Facebook, often fail to make crisis management a central feature of their operations, thanks to five blind spots to which they're especially susceptible. Recognizing these shortcomings is the first imperative; the next is developing a well-designed crisis-managemen...

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Détails bibliographiques
Auteur principal: Mitroff, Ian (Auteur)
Collectivité auteur: Safari, an O'Reilly Media Company
Format: Électronique eBook
Langue:Inglés
Publié: MIT Sloan Management Review, 2018.
Édition:1st edition.
Sujets:
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)
Description
Résumé:Technology companies, such as Facebook, often fail to make crisis management a central feature of their operations, thanks to five blind spots to which they're especially susceptible. Recognizing these shortcomings is the first imperative; the next is developing a well-designed crisis-management program that includes several key features. All tech companies should take heed, because failing to reflect - and then act - can worsen the consequences of crises that come down the pike.
Description matérielle:1 online resource (10 pages)