Great customer experience starts with product management. /

From a customer's standpoint, every interaction with a product or brand is just part of a connected experience. But for many companies, individual touchpoints, channels, and products are often treated as disconnected silos. How can your organization connect and align internal stakeholders aroun...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: LeMay, Matthew (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Sebastopol, CA : O'Reilly Media, [2018]
Edición:First edition.
Temas:
Customer services.
Consumer satisfaction.
Product management.
Consumer Behavior
Service à la clientèle.
Consommateurs > Satisfaction.
Produits commerciaux > Gestion.
Consumer satisfaction
Customer services
Product management
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