Great customer experience starts with product management. /

From a customer's standpoint, every interaction with a product or brand is just part of a connected experience. But for many companies, individual touchpoints, channels, and products are often treated as disconnected silos. How can your organization connect and align internal stakeholders aroun...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: LeMay, Matthew (Author)
Format: Electronic eBook
Language:Inglés
Published: Sebastopol, CA : O'Reilly Media, [2018]
Edition:First edition.
Subjects:
Customer services.
Consumer satisfaction.
Product management.
Consumer Behavior
Service à la clientèle.
Consommateurs > Satisfaction.
Produits commerciaux > Gestion.
Consumer satisfaction
Customer services
Product management
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