Norton, D. (2018). The high roller experience: How Caesars and other world-class companies are using data to create an unforgettable customer experience. McGraw-Hill Education.
Style de citation Chicago (17e éd.)Norton, David. The High Roller Experience: How Caesars and Other World-class Companies Are Using Data to Create an Unforgettable Customer Experience. New York: McGraw-Hill Education, 2018.
Style de citation MLA (8e éd.)Norton, David. The High Roller Experience: How Caesars and Other World-class Companies Are Using Data to Create an Unforgettable Customer Experience. McGraw-Hill Education, 2018.
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