Srivastava, A. R. (2017). ServiceNow cookbook: Over 50 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently. Packt Publishing.
Style de citation Chicago (17e éd.)Srivastava, Ashish Rudra. ServiceNow Cookbook: Over 50 Practical and Immediately Applicable Recipes to Help You Manage Services in Your Enterprise Environment Efficiently. Birmingham, UK: Packt Publishing, 2017.
Style de citation MLA (8e éd.)Srivastava, Ashish Rudra. ServiceNow Cookbook: Over 50 Practical and Immediately Applicable Recipes to Help You Manage Services in Your Enterprise Environment Efficiently. Packt Publishing, 2017.
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