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The Toyota way to service excellence : lean transformation in service organizations /
The world's bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results-The Toyota Way . A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them dir...
| Clasificación: | Libro Electrónico |
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| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill Education,
[2017]
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |