Are nonfinancial metrics good leading indicators of future financial performance? : it's become increasingly popular to use nonfinancial measures such as customer satisfaction in performance management frameworks and executive compensation schemes. But how well does that work? /
| Cote: | Libro Electrónico |
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| Auteurs principaux: | , |
| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
[Place of publication not identified] :
MIT Sloan Management Review,
[2016]
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| Sujets: | |
| Accès en ligne: | Texto completo (Requiere registro previo con correo institucional) |


