Release and Deployment : An ITSM Narrative /

Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: McLean, Daniel (Author)
Format: Electronic eBook
Language:Inglés
Published: Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, IT Governance Limited, 2015.
Subjects:
ITSM library.
Information technology > Management.
Information technology > Quality control.
Technologie de l'information > Gestion.
Technologie de l'information > Qualité > Contrôle.
Information technology > Management
Online Access:Texto completo (Requiere registro previo con correo institucional)

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Texto completo (Requiere registro previo con correo institucional)

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