Driven to delight : delivering world-class customer experience the Mercedes-Benz way /
Filled with exclusive front-seat insights from Mercedes-Benz employees; eye-opening testimonials from passionate Mercedes-Benz fans; and solid nuts-and-bolts advice for creating your own consumer-aligned road map; this book will help you retool your strategies; reignite your customers; and refuel yo...
Clasificación: | Libro Electrónico |
---|---|
Autor principal: | Michelli, Joseph A., 1960- (Autor) |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York :
McGraw-Hill,
[2016]
|
Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
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