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Should your business be less productive? /
Executives typically think about productivity as something to be maximized. In service businesses, that means that companies often devote a lot of attention to designing automated processes that reduce their need for people - typically their most expensive resource. But in service businesses, increa...
| Call Number: | Libro Electrónico |
|---|---|
| Main Authors: | , |
| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
[Cambridge, MA] :
MIT Sloan Management Review,
[2014]
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| Subjects: | |
| Online Access: | Texto completo (Requiere registro previo con correo institucional) |