Customer experience for dummies /

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You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Barnes, Roy (Autor), Kelleher, Bob (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, New Jersey : Wiley, [2015]
Colección:--For dummies.
Temas:
Customer services.
Customer relations > Management.
Consumer satisfaction.
Service à la clientèle.
Consommateurs > Satisfaction.
Consumer satisfaction
Customer relations > Management
Customer services
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers.
Notas:"Making everything easier!"--Cover
Includes index.
Descripción Física:1 online resource (364 pages) : illustrations
Bibliografía:Includes bibliographical references and index.
ISBN:9781118756218
1118756215
9781118756041
1118756045

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