Customer experience for dummies /

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You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers.

Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Barnes, Roy (Author), Kelleher, Bob (Author)
Format: Electronic eBook
Language:Inglés
Published: Hoboken, New Jersey : Wiley, [2015]
Series:--For dummies.
Subjects:
Customer services.
Customer relations > Management.
Consumer satisfaction.
Service à la clientèle.
Consommateurs > Satisfaction.
Consumer satisfaction
Customer relations > Management
Customer services
Online Access:Texto completo (Requiere registro previo con correo institucional)

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