Chargement en cours…

Customer service supply chain management : models for achieving customer satisfaction, supply chain performance, and shareholder value /

DRIVE MORE VALUE FROM YOUR SUPPLY CHAIN BY IMPROVING THE WAY YOU MANAGE CUSTOMER SERVICE Optimize linked interactions across your entire customer service environment Implement customer-centric strategies, including customer-based supply chain segmentation and lifelong customer logistics management U...

Description complète

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Oliveira, Alexandre
Autres auteurs: Gimeno, Anne
Format: Électronique eBook
Langue:Inglés
Publié: Upper Saddle River, N.J. : Pearson Education, 2014.
Sujets:
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)