Legendary service : the key is to care /

"The only book you need to raise customer service to a world-class level--from bestselling author and leadership guru Ken Blanchard Written as an entertaining customer-service "parable," I Care--Do You? offers an easy-to-implement model based on the importance of caring for both inter...

Description complète

Détails bibliographiques
Cote:Libro Electrónico
Auteurs principaux: Blanchard, Kenneth H. (Auteur), Halsey, Victoria (Auteur), Cuff, Kathy (Auteur)
Format: Électronique eBook
Langue:Inglés
Publié: New York : McGraw-Hill Education, [2014]
Sujets:
Customer services.
Customer services > Management.
Customer relations.
Service à la clientèle.
Service à la clientèle > Gestion.
BUSINESS & ECONOMICS > Customer Relations.
Customer relations
Customer services
Customer services > Management
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)

Internet

Texto completo (Requiere registro previo con correo institucional)

Items no disponibles

Informations d'exemplaires de

Documents similaires