Cita APA (7a ed.)

Brown, L., & Brown, C. L. (2014). The customer culture imperative: A leader's guide to driving superior performance. McGraw-Hill Education.

Cita Chicago Style (17a ed.)

Brown, Linden, y Chris L. Brown. The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance. New York: McGraw-Hill Education, 2014.

Cita MLA (8a ed.)

Brown, Linden, y Chris L. Brown. The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance. McGraw-Hill Education, 2014.