Style de citation APA (7e éd.)

Brown, L., & Brown, C. L. (2014). The customer culture imperative: A leader's guide to driving superior performance. McGraw-Hill Education.

Style de citation Chicago (17e éd.)

Brown, Linden, et Chris L. Brown. The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance. New York: McGraw-Hill Education, 2014.

Style de citation MLA (8e éd.)

Brown, Linden, et Chris L. Brown. The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance. McGraw-Hill Education, 2014.