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The customer culture imperative : a leader's guide to driving superior performance /
What do Toyota, Apple, and Zappos have in common? CUSTOMER-CENTRIC CULTURE And now, with this research-based method, you can replicate their success with your business Based on more than 60 studies and the authors' three-year proprietary research project with more than 100 companies, The Custom...
| Clasificación: | Libro Electrónico |
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| Formato: | Electrónico eBook |
| Idioma: | Inglés |
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New York :
McGraw-Hill Education,
©2014.
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| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |