Overcoming fake talk : how to hold real conversations that create respect, build relationships, and get results /

Offering clear explanations of the theoretical aspects of conversation along with the practical application of real skills; this book presents proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration; improve performance; and achieve results. --

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Stoker, John R.
Format: Électronique eBook
Langue:Inglés
Publié: New York : McGraw-Hill Education, ©2013.
Sujets:
Interpersonal communication.
Conversation analysis.
Communication > Psychological aspects.
Communication interpersonnelle.
Analyse de la conversation.
Communication > Aspect psychologique.
Sociology & Social History.
Social Sciences.
Social Change.
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