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The practice of professional consulting /

Despite the size of the consulting industry and its attractiveness to business school graduates, there is a dearth of agreement about what constitutes ""professionalism"" in consulting. The Practice of Professional Consulting provides the most comprehensive introduction to the fi...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Verlander, Edward George
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco : Jossey-Bass, ©2012.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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082 0 4 |a 001  |2 23 
049 |a UAMI 
100 1 |a Verlander, Edward George. 
245 1 4 |a The practice of professional consulting /  |c Edward G. Verlander. 
260 |a San Francisco :  |b Jossey-Bass,  |c ©2012. 
300 |a 1 online resource (xix, 298 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
588 0 |a Print version record. 
505 0 |a More Praise for The Practice of Professional Consulting; Title page; Copyright page; Contents; About This Book; Preface; Acknowledgments; PART ONE: Setting the Stage; CHAPTER ONE: The Nature of Consulting; It's an Industry; Types of Consulting; Scope of Consulting; Thinking as a Consultant; Work of Consultants; Trusted Consultant and Advisor; Consultant Qualifications; What Is Professional Consulting?; Conclusion; CHAPTER TWO: Why Companies Hire Consultants; Why Consultants Are Needed; Faster, Bigger, Better, Cheaper Outcomes; Faster; Bigger; Better; Cheaper; Management Conundrum 
505 8 |a Forces That Drive Business ConsultingExpectations of Consultant Services; Changes in Client's Business and Organization Needs; Future Challenges; Conclusion; CHAPTER THREE: A Model for Professional Consulting; What Do We Mean by "Process"?; A Framework for Consulting; The Four Stages of Consulting; The Four Roles of Consulting; Consulting Competencies; Conclusion; PART TWO: Applying the Model; CHAPTER FOUR: Stage One: The Developing and Designing Process; Stage One Competencies: Winning the Business; Understanding the Client's Business and Industry; Making a Good First Impression 
505 8 |a First Meeting DynamicsFirst Impressions; Rapport; Questions and Worries; Having All the Answers; Communication of the Client's Problem; Conclusion; CHAPTER FIVE: Stage One, Continued: Assessing Client Needs and Managing Expectations; The Purpose of Conducting a Needs Assessment; Types of Questions: The Fundamentals; Closed Questions; Open Questions; Leading Questions; Loaded Questions; Conducting a Needs Assessment: A Question Strategy; Situation Questions; Problem Questions; Implication Questions; Need-Payoff Questions; Problem Reframing; Needs Assessment: Listening Actively 
505 8 |a The Proposal Development ProcessProposal Development; Changes in Price; Managing Expectations; Clients' Expectations; Project Team; Consulting Firm's Management; Conclusion; CHAPTER SIX: Stage Two: The Mobilizing and Aligning Process; Stage Two Competencies: Mobilizing and Aligning; Work and Project Plan Reviews; Basis of the Proposal; Work Plan; Project Plan; Application Rates; Resource Challenges; Presenting Project Attractiveness; Influencing Firm Management; Timing the Project; Risk Assessment Factors; Dealing with Unknowns; Project Size; Changes in Client Environment 
505 8 |a Methods and TechnologiesProject Structure; Project Launch Meetings; Premeeting Phase; Opening Phase; Discussion Phase; Closing Phase; Conclusion; CHAPTER SEVEN: Stage Two, Continued: Turning a Consulting Group into a Team; Defining a Team; Stages of Team Development; Diagnosing Project Team Performance; How Team Building Is Conducted; Special Problems in Building Project Teams; Team Problem: Resistance; Team Problem: Dominant, Damaging Member; Team Problem: Loss of Members; Team Problem: Ongoing Maintenance; Characteristics of High-Performing Teams 
520 |a Despite the size of the consulting industry and its attractiveness to business school graduates, there is a dearth of agreement about what constitutes ""professionalism"" in consulting. The Practice of Professional Consulting provides the most comprehensive introduction to the field of consulting, including a complete system of guidelines, and all the tools, templates, techniques, case studies, competencies, and assessments to become a professional consultant. Broad enough to be useful to anyone starting any kind of consulting business, yet specific in explaining typical client situatio. 
546 |a English. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Business consultants. 
650 0 |a Consulting firms. 
650 6 |a Conseillers d'entreprise. 
650 6 |a Sociétés de conseil. 
650 7 |a Business consultants  |2 fast 
650 7 |a Consulting firms  |2 fast 
776 0 8 |i Print version:  |z 9781118241844  |w (OCoLC)755700163 
856 4 0 |u https://learning.oreilly.com/library/view/~/9781118283110/?ar  |z Texto completo (Requiere registro previo con correo institucional) 
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