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Conversation transformation : recognize and overcome the 6 most destructive communication patterns /

Failed conversations can take a heavy toll on our professional and personal lives. This helpful book offers practical guidelines for managing the six most common conversation killers so you can replace unconstructive habits with more effective responses. --

Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Benjamin, Ben E., 1944-
Autres auteurs: Yeager, Amy, 1975-, Simon, Anita, 1936-
Format: Électronique eBook
Langue:Inglés
Publié: New York : McGraw-Hill, 2012.
Sujets:
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)