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Utilizing the 3Ms of process improvement : a step-by-step guide to better outcomes leading to performance excellence.

Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the 3Ms-Measure, Manage to Measure, and Make...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Morrow, Richard, 1956-
Format: Electronic eBook
Language:Inglés
Published: Boca Raton, FL : CRC Press, ©2012.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)