The ITSM Iron Triangle : incidents, changes and problems : stories in transforming ITIL best practice into operational success /

This innovative work of fiction demonstrates how ITIL® best practice can ensure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: McLean, Daniel
Format: Electronic eBook
Language:Inglés
Published: Ely, Cambridgeshire, U.K. : IT Governance Pub., 2012.
Subjects:
Business enterprises > Information technology > Management.
Information technology > Management.
Entreprises > Technologie de l'information > Gestion.
Technologie de l'information > Gestion.
Information technology > Management
Online Access:Texto completo (Requiere registro previo con correo institucional)

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Texto completo (Requiere registro previo con correo institucional)

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