APA (7th ed.) Citation

Patterson, K. (2012). Crucial conversations: Tools for talking when stakes are high (Second edition.). McGraw-Hill.

Chicago Style (17th ed.) Citation

Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High. Second edition. New York ; London: McGraw-Hill, 2012.

MLA (8th ed.) Citation

Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High. Second edition. McGraw-Hill, 2012.

Warning: These citations may not always be 100% accurate.