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Crucial conversations : tools for talking when stakes are high /

From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and...

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Patterson, Kerry, 1946-
Format: Electronic eBook
Language:Inglés
Published: New York ; London : McGraw-Hill, ©2012.
Edition:Second edition
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)