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Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System /
Provides a business model based on the UCLA Health System and explains how other businesses can use the same system to provide excellent customer experiences and dominate their industry.
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Autor Corporativo: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[New York] :
McGraw-Hill,
[2011]
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| Colección: | McGraw-Hill's AccessMedicine.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |