Style de citation APA (7e éd.)

Bell, C. R., & Patterson, J. R. (2011). Wired and dangerous: How your customers have changed and what to do about it. Berrett-Koehler Publishers.

Style de citation Chicago (17e éd.)

Bell, Chip R., et John R. Patterson. Wired and Dangerous: How Your Customers Have Changed and What to Do About It. San Francisco: Berrett-Koehler Publishers, 2011.

Style de citation MLA (8e éd.)

Bell, Chip R., et John R. Patterson. Wired and Dangerous: How Your Customers Have Changed and What to Do About It. Berrett-Koehler Publishers, 2011.