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Conflict 101 : a manager's guide to resolving problems so everyone can get back to work /

We all know conflict is unavoidable, especially in the workplace. Whether it's a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it's a manager's role to navigate relationships, and build co...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Shearouse, Susan H. (Author)
Format: Electronic eBook
Language:Inglés
Published: New York : American Management Association, [2011]
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)