Style de citation APA (7e éd.)

Snyder, M., Steger, J., & Landers, B. (2011). Microsoft dynamics CRM 2011 step by step. Microsoft Press.

Style de citation Chicago (17e éd.)

Snyder, Mike, Jim Steger, et Brendan Landers. Microsoft Dynamics CRM 2011 Step by Step. Redmond, Wash.: Microsoft Press, 2011.

Style de citation MLA (8e éd.)

Snyder, Mike, et al. Microsoft Dynamics CRM 2011 Step by Step. Microsoft Press, 2011.