Microsoft dynamics CRM 2011 step by step /

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The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, lea...

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Détails bibliographiques
Cote:Libro Electrónico
Auteurs principaux: Snyder, Mike, Steger, Jim (Auteur), Landers, Brendan (Auteur)
Format: Électronique eBook
Langue:Inglés
Publié: Redmond, Wash. : Microsoft Press, ©2011.
Collection:Step by step (Redmond, Wash.)
Sujets:
Microsoft CRM > Handbooks, manuals, etc.
Microsoft CRM.
Customer relations > Data processing > Handbooks, manuals, etc.
Relationship marketing > Management > Data processing > Handbooks, manuals, etc.
Marketing relationnel > Gestion > Informatique > Guides, manuels, etc.
BUSINESS & ECONOMICS > Customer Relations.
Customer relations > Data processing.
Handbooks and manuals.
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