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Technical support essentials : advice you can use to succeed in technical support /

"Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn. The topics range from good work habits to the way technical support gro...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Sanchez, Andres R.
Format: Électronique eBook
Langue:Inglés
Publié: [New York, NY] : Apress, 2009.
Sujets:
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)