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CMMI for services : guidelines for superior service /
CMMI ® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a p...
| Call Number: | Libro Electrónico |
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| Main Author: | |
| Other Authors: | , |
| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
Upper Saddle River, N.J. :
Addison-Wesley,
©2010.
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| Series: | SEI series in software engineering.
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| Subjects: | |
| Online Access: | Texto completo (Requiere registro previo con correo institucional) |